EXTERNAL - Assistance App

App Login

How do I login to the app?

To access the Assistance App, you will need your the email address issued by your organization. Email address registration/login: Click "New User? Register Here" on the login screen Enter your company-iss...

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Why is my membership # invalid?

To access the Assistance App, you must be an International SOS member - whether individually or through your company/organization. If you know your membership number is correct but receive the message "your me...

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Where can I download the app?

The best way to download the app is by going to http://app.internationalsos.com on your smartphone. This provides links directly to the Assistance App with the Apple App Store, Amazon App Store, Blackberry App...

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Download links for Android users in China

Please select your relevant App store from the list below to download the Assistance App. 请点击以下的连接下载 APP。 Huawei华为 Samsung三星 Vivo Oppo Xiaomi小米 GoMarket安智 Baidu百度手机助手 Wandoujia豌豆荚

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How Can I Change My Phone Number or Other Contact Information?

If you would like to update the phone number you have in your profile, you may do so via the App's Settings: Click on the three-bar "hamburger" menu, located at the top-left of the app Click on Setting...

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Contact Us

US: +1-6462590477
France: +33 157324976
UK: +44 20 35644536
Singapore: + 65-68185590
(technical support available 24/5)