EXTERNAL - Assistance App

App Login

How do I login to the app?

To access the Assistance App, you will need your the email address issued by your organization. Email address registration/login: Click "New User? Create Account" on the login screen Enter your company-i...

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Why is my membership # invalid?

To access the Assistance App, you must be an International SOS member - whether individually or through your company/organization. If you know your membership number is correct but receive the message "your me...

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Where can I download the app?

The best way to download the app is by going to http://app.internationalsos.com on your smartphone. This provides links directly to the Assistance App with the Apple App Store, Amazon App Store, Blackberry App...

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App stores in China

Please select your relevant App store from the list below to download the Assistance App. 163 360 GoMarket Huawei Mumayi Wandoujia Xiaomi Yingyongbao

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How Can I Change My Phone Number or Other Contact Information?

If you would like to update the phone number you have in your profile, you may do so via the App's Settings: Click on the three-bar "hamburger" menu, located at the top-left of the app Click on Setting...

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Contact Us

US: +1-6462590477
France: +33 157324976
UK: +44 20 35644536
Singapore: + 65-68185590
(technical support available 24/5)